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How to Transfer a Domain to Zume

Transferring your domain to Zume is a straightforward process. In this article, we'll guide you through the steps to transfer your domain to Zume from another registrar.

The process for transferring a .uk domain is different

If you want to transfer a .uk domain to Zume, please follow our guide on how to transfer a .uk domain to Zume.

Domains registered within the last 60 days cannot be transferred

Please note that domains registered within the last 60 days cannot be transferred due to ICANN regulations. If your domain was registered within the last 60 days, you'll need to wait until the 60-day period has passed before you can transfer it to Zume.

  1. Prepare Your Domain for Transfer

    Before you can transfer your domain to Zume, you'll need to prepare it for transfer at your current registrar. Follow these steps to prepare your domain:

    Unlock Your Domain

    Unlock your domain. If your domain is locked, you'll need to unlock it before you can transfer it. You can usually do this from your domain registrar's control panel.

    Disable Domain Privacy

    Disable domain privacy. If you have domain privacy enabled, you'll need to disable it before you can transfer your domain. You can usually do this from your domain registrar's control panel.

    Obtain Your Domain's EPP Code

    Obtain your domain's EPP code. You'll need to obtain your domain's EPP code (also known as an authorisation code or transfer key) from your current registrar. You can usually do this from your domain registrar's control panel.

  2. Initiate the Transfer

    Once you've prepared your domain for transfer, you can initiate the transfer from your Zume client area. Follow these steps to initiate the transfer:

    1. Log into the Zume client area.
    2. Go to the Transfer Domains to Us page.
    3. Enter your domain name in the provided field and click the Check Availability button. If your domain is available for transfer, you'll see a message stating that it's available.
    4. Click the Add to Cart button to add the domain to your cart.
    5. Click the Continue button to proceed to the checkout page.
    6. Complete the checkout process to initiate the transfer.

  3. Wait for the Transfer to Complete

    Once you've approved the transfer, you'll need to wait for it to complete. The transfer process can take up to 7 days to complete, depending on your domain registrar. You can check the status of your transfer from your Zume client area.

    1. Log into the Zume client area.
    2. Go to the Domains page.
    3. View the status of your transfer.

    We will send you an email once the transfer is complete.

  4. Update Your Nameservers

    Once the transfer is complete, you'll need to update your domain's nameservers to point to your hosting provider. You can do this from your Zume client area.

    1. Log into the Zume client area.
    2. Go to the Domains page.
    3. Click the Manage Domain button next to the domain you want to update.
    4. Click the Nameservers tab.
    5. Enter your nameservers in the provided fields.
    6. Click the Change Nameservers button to save your changes.