Articles in Category: Web Hosting

How to enable SSL on my website

Enabling SSL (Secure Sockets Layer) on your website ensures a secure connection between your site and its visitors. SSL helps protect sensitive data, boosts your search engine rankings, and improves user trust. Here’s a step-by-step guide to enable SSL on your website using cPanel’s AutoSSL feature and forcing SSL redirection. Step 1: Log in to […]

How do I change PHP version?

In cPanel, under the Software section click MultiPHP Manager. For each of your domains, select the appropriate PHP version: How do I select a separate PHP version for a domain or sub domain? To revert a domain to use its own PHP version, go back to the MultiPHP Manager and select a PHP version from there. 

How to redirect my website to www/non-www

Here’s a quick guide on how to redirect to www and non-www using .htaccess: To redirect to www: RewriteEngine on RewriteCond %{HTTP_HOST} !^www\. [NC] RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L] To redirect to non-www: RewriteEngine on RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC] RewriteRule ^(.*)$ http://%1/$1 [R=301,L] Simply add the appropriate code to your website’s .htaccess file to apply the […]

How to edit your .htaccess file

To edit the .htaccess file in cPanel: The main .htaccess file is usually located in the public_html folder. However, it’s possible to create one for every folder. Remember to proceed with caution when editing the .htaccess file as incorrect changes can cause issues with your website.

Why is GZIP not enabled on my website?

Some website performance monitoring tools may warn you that GZIP is disabled. If you find that GZIP compression is not enabled on your website, it might be because Brotli compression is being used instead. Brotli is a more advanced compression algorithm that offers better compression ratios and faster loading times. Brotli vs. GZIP in LiteSpeed […]

Where to find the server hostname/IP address?

You may need to know the server hostname or IP address when connecting via SFTP, configuring your email client, or connecting to the server via SSH. Step 1: Log into cPanel Learn how to log into cPanel. Step 2: Locate Shared or Dedicated IP Address The server IP address is located in the right hand […]

How to change or reset your cPanel password

This guide will walk you through how to change or reset your cPanel password. Please note this is different to your Zume Client Area password. Learn how to reset your client area password. If you know your current password If you know your current cPanel password and are logged into cPanel, follow these steps. Step 1: […]

How do I enable Redis?

Redis is included with all Business Hosting and Managed WordPress plans. The Redis socket for your account is located at /home/{username}/.cagefs/tmp/redis.sock If the socket doesn’t exist, please open a ticket to get it activated. LS Cache Configuration In the LSCache WordPress plugin, go to the Cache menu. Under the Object tab, enter the following configuration. Remember to set […]

How do I log in using SSH?

SSH access is available on all hosting plans. Windows Terminal and MacOS include an OpenSSH client by default. You can access your account via SSH using the following command: ssh [email protected] Alternatively you can download an SSH client such as PuTTY for Windows.

How to connect via SFTP

Secure File Transfer Protocol (SFTP) is a secure method for transferring files between your computer and your server. This guide will show you how to connect to your website using an SFTP client. Step 1: Gather Your SFTP Details To connect to your website using SFTP, you’ll need the following information: Note: You can usually […]

WordPress admin area loading without styles

Some clients have reported their WordPress admin area loading without styles when using certain browsers. Resolutions a) Use a different browser Try accessing your admin area using a different browser b) Disable “concatenate scripts” Add the following code snippet to the end of your wp-config.php file, above the final require_once() line:

How to install WordPress

Softaculous is an auto-installer available in cPanel that allows you to install web applications like WordPress easily. In this guide, we’ll walk you through the process of installing WordPress on your website using Softaculous. Step 1: Log in to cPanel Log in to your cPanel account using your provided username and password. Learn how to […]

How to take a snapshot of your account

Taking a snapshot of your account is useful before making a major change to your site, such as a software update. A snapshot allows you to easily roll-back your entire cPanel. Creating a snapshot To take a snapshot, first log into cPanel and click JetBackup 5. In the JetBackup interface, click Create Backup on Demand. Click OK on the […]

How to unblock your IP from our firewall

There are many reasons why your IP may become listed in our firewall. Maybe you forgot your password and tried to log in too many times, or maybe you triggered our security software with a PHP script. If your IP address is repeatedly being blocked, you should resolve the root cause of this. Most often […]

Website Optimisation Techniques

Optimising your website for better performance is essential to improve user experience, reduce bounce rates, and boost search engine rankings. In this article, we will discuss advanced optimisation techniques that can help you enhance your website’s performance.

How to use PHP in the terminal

When using PHP in the terminal, you have to specify the full path to the PHP binary. This guide will show you how to use PHP in the terminal.

How to log in to cPanel control panel

cPanel is our web-based control panel that allows you to manage your web hosting account and access various tools and features. In this guide, we will walk you through the steps to log in to cPanel to manage your web hosting account.

How to connect to cPanel via SSH

Connecting to cPanel via SSH allows you to manage your web hosting account more efficiently and run commands securely. In this guide, we will walk you through the steps to connect to cPanel via SSH using a terminal emulator or your own SSH client.

How to add another website to my hosting plan

If you have a hosting plan that allows you to host multiple websites, you can easily add another website to your account. This guide will walk you through the steps to add another website to your hosting plan with Zume.